Tremendous - Degraded performance – Incident details

Reward redemptions experiencing degraded performance

Degraded performance

Resolved
Degraded performance
Started over 3 years agoLasted about 1 hour

Affected

API

Degraded performance from 6:49 PM to 7:38 PM

Dashboard

Degraded performance from 6:49 PM to 7:38 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We've identified an issue where background processing queues are backed up due to high site activity. We're investigating a fix, and queues are already returning to normal levels.