Tremendous - Reward redemptions outage – Incident details

Reward redemptions experiencing degraded performance

Reward redemptions outage

Resolved
Partial outage
Started over 4 years agoLasted 22 minutes

Affected

Reward redemptions

Partial outage from 6:53 PM to 7:15 PM

Updates
  • Resolved
    UTC
    Resolved

    Reward redemptions are back to normal.

  • Identified
    UTC
    Identified

    The issue has been identified and we're working on a fix.

  • Investigating
    UTC
    Investigating

    We’re investigating issues related to reward redemptions. Certain reward links appear to be returning “Failed to discover a valid reward”, despite being valid.