Tremendous - Service outage – Incident details

Reward redemptions experiencing degraded performance

Service outage

Resolved
Major outage
Started over 4 years agoLasted about 2 hours

Affected

API

Major outage from 4:41 PM to 6:57 PM

Reward redemptions

Major outage from 4:41 PM to 6:57 PM

Dashboard

Major outage from 4:41 PM to 6:57 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    Services are starting to recover. We'll keep monitoring.

  • Investigating
    UTC
    Investigating

    Production servers are returning 522. This is related to downstream issues with our hosting provider, unrelated to the Tremendous application. We are investigating.