Redemptions to PayPal and Venmo are delayed

Resolved

Degraded performance

Started over 2 years agoFebruary 21, 2024Lasted about 10 hoursFebruary 21, 20247:15 AM5:38 PMUTC

Affected

Reward redemptions

Updates

Resolved
February 21, 2024 at 5:38 PMUTC
Resolved
February 21, 2024 at 5:38 PMUTC
This incident has been resolved.
Update
February 21, 2024 at 4:36 PMUTC
Update
February 21, 2024 at 4:36 PMUTC
New payouts are no longer being delayed and we have started to clear the queue of delayed payouts.
Monitoring
February 21, 2024 at 7:15 AMUTC
Monitoring
February 21, 2024 at 7:15 AMUTC
Redemptions to PayPal and Venmo are currently delayed. We expect to pay out delayed redemptions starting at 11am ET today.

Tremendous - Redemptions to PayPal and Venmo are delayed – Incident details