According to our SMS provider, T-Mobile is currently filtering out our SMS messages. This means that a fraction of our application's text messages are not going through. This is affecting 2-factor authentication and SMS reward delivery. We've escalated the issue to the carrier, and are also looking at alternative options. But in the meanwhile, these messages are being dropped.

GET requests to the orders endpoint are returning empty responses. We are currently investigating the issue.

We're experiencing delays in processing PayPal and Venmo payouts. We're working to get these processed with our payment partners as soon as possible, and will report back with updates.

A background processing queue used for order fulfillment experienced high volumes today and consequently, up to a 15 minute delay in processing. This made orders placed via the UI appear like they were "processing", and also caused other issues in reward fulfillment. Engineers identified the issue, scaled up our processing infrastructure, and site functionality went back to normal within ~30 minutes.

We are currently investigating this issue