Tremendous - Gift card delays for US gift cards (e.g. Target, Walmart) – Incident details
Experiencing partially degraded performance
Gift card delays for US gift cards (e.g. Target, Walmart)
Resolved
Operational
Started 10 days agoLasted about 5 hours
Affected
Reward redemptions
Partial outage from 9:20 PM to 12:07 AM, Operational from 12:07 AM to 2:34 AM
Updates
Resolved
Resolved
This incident has been resolved.
Monitoring
Monitoring
The upstream vendor outage has ended, and we are monitoring things as they resolve to normal.
Identified
Identified
Our primary provider for US-based gift cards is experiencing a production outage. We're monitoring the situation and hope to have reward redemptions reinstated shortly.