Tremendous - Issues with the application – Incident details

All systems operational

Issues with the application

Resolved
Major outage
Started about 6 hours agoLasted about 1 hour

Affected

API

Major outage from 4:25 PM to 5:19 PM, Degraded performance from 5:19 PM to 5:28 PM

Reward redemptions

Major outage from 4:25 PM to 5:19 PM, Degraded performance from 5:19 PM to 5:28 PM

Dashboard

Major outage from 4:25 PM to 5:19 PM, Degraded performance from 5:19 PM to 5:28 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    The website and the API are unresponsive; we're investigating the cause.