tremendous-status - Fulfillment delays for US and international gift cards – Incident details

Reward redemptions experiencing degraded performance

Show current status

Fulfillment delays for US and international gift cards

IdentifiedDegraded performance

Affected

Reward redemptions

Degraded performance from 3:12 PM to 4:06 PM, Operational from 4:06 PM to 2:22 PM, Degraded performance from 2:22 PM to 8:30 PM, Operational from 8:30 PM to 12:00 AM

  • UpdateUTC

    We are now also experiencing delays in fulfilling some US gift cards due to an issue with a different vendor. We've identified the cause and are closely monitoring progress toward a resolution. We'll share updates as more information becomes available.

  • IdentifiedUTC

    We are experiencing delays in fulfilling international gift cards due to an issue with one of our vendors. We've identified the cause and are closely monitoring progress toward a resolution. We'll share updates as more information becomes available.