Tremendous - Marketing pages are down – Incident details

All systems operational

Marketing pages are down

Resolved
Major outage
Started about 1 month agoLasted 14 minutes

Affected

API

Operational from 7:39 PM to 7:51 PM, Partial outage from 7:51 PM to 7:53 PM

Marketing site

Major outage from 7:39 PM to 7:53 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved- Vercel has deployed a fix and is monitoring.

  • Monitoring
    Monitoring

    We had a brief API outage related to the same issue (from 3:39pm EST to 3:49pm EST), but it's been resolved..

  • Identified
    Update

    Apparently our status page also has a dependency on Vercel, so status.tremendous.com is also non-functional.

    In the meanwhile, we're redirecting all requests to www.tremendous.com to app.tremendous.com so users are able to log in.

  • Identified
    Identified

    Due to issues with Vercel (our upstream hosting provider), the marketing site on tremendous.com is down. The application - dashboard, reward redemptions, and all other product functionality - continues to be functional.