tremendous-status - Status Page

Reward redemptions experiencing degraded performance

Fulfillment delays for international prepaid cards
IdentifiedDegraded performance
  • UpdateUTC

    The vendor briefly restored service but had to disable it again. They're currently working on a fix and expect full service restoration by Wednesday, November 4.

    We'll continue monitoring the situation and share updates as we receive them.

  • UpdateUTC

    The vendor is still working to restore service, and the outage is expected to continue throughout today, October 28.

    Affected redemptions remain queued and will be fulfilled automatically once service is restored. No action is required from recipients.

    We'll continue monitoring the situation and share updates as more information becomes available.

  • UpdateUTC

    The vendor is still working to restore service, and the outage is expected to continue throughout today, October 27.

    Affected redemptions remain queued and will be fulfilled automatically once service is restored. No action is required from recipients.

    We'll continue monitoring the situation and share updates as more information becomes available.

  • IdentifiedUTC

    We are experiencing delays in fulfilling Mastercard EUR, Mastercard GBP, Visa CAD and Visa INR prepaid card rewards due to an outage at one of our vendors. Affected redemptions are queued and will be delivered automatically once the vendor restores service, so recipients don't need to take any action. The vendor expects the disruption to continue through today. We'll share updates as more information becomes available.

Fulfillment delays for international gift cards
IdentifiedDegraded performance

  • We are experiencing delays in fulfilling international gift cards due to an issue with one of our vendors. We've identified the cause and are closely monitoring progress toward a resolution. We'll share updates as more information becomes available.

    UTC

API - Operational

100.0% uptime

Reward redemptions - Degraded performance

100.0% uptime

Marketing site - Operational

100.0% uptime

Dashboard - Operational

100.0% uptime

Sandbox - Operational

Website - Operational

100.0% uptime

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