Tremendous - API endpoint /api/v2/orders returning empty results – Incident details

Reward redemptions experiencing degraded performance

API endpoint /api/v2/orders returning empty results

Resolved
Degraded performance
Started about 3 years agoLasted about 2 hours

Affected

API

Degraded performance from 11:36 PM to 1:59 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Update
    UTC
    Update

    We are continuing to monitor for any further issues.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented.

  • Investigating
    UTC
    Investigating

    GET requests to the orders endpoint are returning empty responses. We are currently investigating the issue.