Tremendous - Scheduled database upgrades – Maintenance details

Reward redemptions experiencing degraded performance

Scheduled database upgrades

Completed
Scheduled for September 26, 2021 at 11:00 AM – 11:38 AMUTC

Affects

API

Under maintenance from 11:00 AM to 11:38 AM

Reward redemptions

Under maintenance from 11:00 AM to 11:38 AM

Dashboard

Under maintenance from 11:00 AM to 11:38 AM

Updates
  • Completed
    September 26, 2021 at 11:38 AMUTC
    Completed
    September 26, 2021 at 11:38 AMUTC

    Everything back to normal.

  • Update
    September 26, 2021 at 11:27 AMUTC
    Update
    September 26, 2021 at 11:27 AMUTC

    Database upgrades are complete, just monitoring for any anomalies now.

  • In progress
    September 26, 2021 at 11:00 AMUTC
    In progress
    September 26, 2021 at 11:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    September 22, 2021 at 1:05 PMUTC
    Planned
    September 22, 2021 at 1:05 PMUTC

    We'll be undergoing scheduled maintenance for a database upgrade. During this time, API clients will receive "503 - Service Unavailable" responses. This should be complete within an hour.