Redemptions to PayPal and Venmo were delayed - Incident details - Tremendous - Status

Redemptions to PayPal and Venmo were delayed

Resolved

Degraded performance

Started over 2 years agoFebruary 20, 2024Lasted less than a minuteFebruary 20, 20248:008:00 AMUTC

Affected

Reward redemptions

Updates

Resolved
February 20, 2024 at 8:00 AMUTC
Resolved
February 20, 2024 at 8:00 AMUTC
Redemptions to PayPal and Venmo were again delayed between 3am ET and noon ET. All delayed payouts were completed by noon ET and new payouts are no longer delayed.