tremendous-status - Recipients unable to redeem – Incident details

Recipients unable to redeem

ResolvedMajor outage1 hour 27 minutes

Affected

Reward redemptions

Major outage from 9:24 PM to 10:51 PM

  • ResolvedUTC

    We identified a change in our bot detection as the root cause for this incident, and have rolled back the change. We apologize for this incident. Recipients can now retry their redemption.

  • IdentifiedUTC

    Recipients were unable to redeem their rewards during this timeframe.