tremendous-status - Fulfillment delays for USA gift cards – Incident details

Fulfillment delays for USA gift cards

ResolvedDegraded performance7 hours 17 minutes

Affected

Reward redemptions

Degraded performance from 12:00 PM to 7:17 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    The vendor seems to have fixed the issue on their end and fulfillments are going through normally. We'll continue monitoring to ensure continued stability.

  • InvestigatingUTC

    Due to issues with an upstream provider, USA gift cards are experiencing fulfillment delays. We're already in contact with the vendor to investigate.