We are currently investigating error requests to www.tremendous.com. These seem to be isolated to our marketing site. You can still log into Tremendous by visiting app.tremendous.com. Reward redemptions and our API are also unaffected.

We've identified an issue where recipients are unable to successfully complete the reward redemption flow. We've identified the issue (a routine code change that caused a validation during the redemption flow to fail, thereby blocking reward redemptions). A fix is going out, and the issue should be resolved shortly.

An error during a software update of our application servers lead to unexpected downtime from 8:16am EST to 8:41am EST. Our engineering team was able to resolve this issue and subsequently re-apply the update successfully.

Reward redemptions were down for approximately 30 minutes this afternoon. The cause was a hosting configuration change that engineers had deployed just prior. Engineers promptly rolled back the offending configuration change, and things went back to normal. Apologies, and thank you for bearing with us.