tremendous-status - Notice history

Reward redemptions experiencing degraded performance

API - Operational

99.86% uptime
Nov 2025
Dec 2025
Jan 2026

Reward redemptions - Degraded performance

99.86% uptime
Nov 2025
Dec 2025
Jan 2026

Marketing site - Operational

99.86% uptime
Nov 2025
Dec 2025
Jan 2026

Dashboard - Operational

99.86% uptime
Nov 2025
Dec 2025
Jan 2026

Sandbox - Operational

Website - Operational

100.0% uptime
Nov 2025
Dec 2025
Jan 2026

Notice history

View current status

Jan 2026

Issues with prepaid card display
ResolvedPartial outage5 hours 18 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    Prepaid card images aren't loading for a small subset of recipients.

Dec 2025

Issues with Venmo redemptions
ResolvedDegraded performance37 hours 28 minutes
  • ResolvedUTC

    We've confirmed new payouts work correctly. We're marking this incident as resolved, but we're still working on refunding affected recipients. We will communicate that resolution directly to the affected recipients.

  • MonitoringUTC

    Venmo has fixed the issue and we have released all delayed payouts. We are still working on refunding the incorrectly charged fees.

  • IdentifiedUTC

    We're aware that Venmo is incorrectly charging recipients fees. We are delaying Venmo redemptions while we work to fix this issue. We are also working on a resolution for recipients who received less than the correct amount. We'll update this as soon as we know more.

Nov 2025

NOV22
Infrastructure upgrades
CompletedMaintenance30 minutes
  • CompletedNovember 22, 2025 at 10:30 AMUTC
    Maintenance has completed successfully
  • In progressNovember 22, 2025 at 10:00 AMUTC
    Maintenance is now in progress
  • PlannedNovember 22, 2025 at 10:00 AMUTC

    We will upgrade a critical part of our infrastructure, and that will require up to 30 minutes of downtime.

Cloudflare global network issue affecting our services
ResolvedMajor outage3 hours 2 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    Due to a global Cloudflare outage, we are currently experiencing disruption in our services. We will share updates as soon as more information becomes available.

    Cloudflare is aware of the issue and is currently investigating on their end: https://www.cloudflarestatus.com/

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