Tremendous - Notice history

All systems operational

API - Operational

100% - uptime
Nov 2025
Dec 2025
Jan 2026

Reward redemptions - Operational

100% - uptime
Nov 2025
Dec 2025
Jan 2026

Marketing site - Operational

100% - uptime
Nov 2025
Dec 2025
Jan 2026

Dashboard - Operational

100% - uptime
Nov 2025
Dec 2025
Jan 2026

Sandbox - Operational

Notice history

View current status

Jan 2026

Issues with prepaid card display
ResolvedPartial outage5 hours 18 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Prepaid card images aren't loading for a small subset of recipients.

Dec 2025

Issues with Venmo redemptions
ResolvedDegraded performance37 hours 28 minutes
  • Resolved
    UTC
    Resolved

    We've confirmed new payouts work correctly. We're marking this incident as resolved, but we're still working on refunding affected recipients. We will communicate that resolution directly to the affected recipients.

  • Monitoring
    UTC
    Monitoring

    Venmo has fixed the issue and we have released all delayed payouts. We are still working on refunding the incorrectly charged fees.

  • Identified
    UTC
    Identified

    We're aware that Venmo is incorrectly charging recipients fees. We are delaying Venmo redemptions while we work to fix this issue. We are also working on a resolution for recipients who received less than the correct amount. We'll update this as soon as we know more.

Nov 2025

NOV22
Infrastructure upgrades
CompletedMaintenance30 minutes
  • Completed
    November 22, 2025 at 10:30 AMUTC
    Completed
    November 22, 2025 at 10:30 AMUTC
    Maintenance has completed successfully
  • In progress
    November 22, 2025 at 10:00 AMUTC
    In progress
    November 22, 2025 at 10:00 AMUTC
    Maintenance is now in progress
  • Planned
    November 22, 2025 at 10:00 AMUTC
    Planned
    November 22, 2025 at 10:00 AMUTC

    We will upgrade a critical part of our infrastructure, and that will require up to 30 minutes of downtime.

Cloudflare global network issue affecting our services
ResolvedMajor outage3 hours 2 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    Due to a global Cloudflare outage, we are currently experiencing disruption in our services. We will share updates as soon as more information becomes available.

    Cloudflare is aware of the issue and is currently investigating on their end: https://www.cloudflarestatus.com/

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