Tremendous - Notice history

All systems operational

API - Operational

100% - uptime
Apr 2023
May 2023
Jun 2023

Reward redemptions - Operational

100% - uptime
Apr 2023
May 2023
Jun 2023

Marketing site - Operational

100% - uptime
Apr 2023
May 2023
Jun 2023

Dashboard - Operational

100% - uptime
Apr 2023
May 2023
Jun 2023

Notice history

Jun 2023

Background queue processing delays
  • Resolved
    Resolved

    A background processing queue used for order fulfillment experienced high volumes today and consequently, up to a 15 minute delay in processing. This made orders placed via the UI appear like they were "processing", and also caused other issues in reward fulfillment. Engineers identified the issue, scaled up our processing infrastructure, and site functionality went back to normal within ~30 minutes.

Blank page when loading dashboard and reward redemptions
  • Resolved
    Resolved

    The incident with our CDN provider appears to have been resolved.

  • Investigating
    Investigating

    We are currently investigating this issue

May 2023

No notices reported this month

Apr 2023

Input fields not editable in recipient experience
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    The fix has worked. We are continuing to monitor.

  • Identified
    Identified

    We're currently deploying a potential fix.

  • Investigating
    Investigating

    We are investigating an incident where input forms in the redemption experience are not showing up as editable.

Apr 2023 to Jun 2023

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