Tremendous - Notice history

All systems operational

API - Operational

100% - uptime
Nov 2025
Dec 2025
Jan 2026

Reward redemptions - Operational

100% - uptime
Nov 2025
Dec 2025
Jan 2026

Marketing site - Operational

100% - uptime
Nov 2025
Dec 2025
Jan 2026

Dashboard - Operational

100% - uptime
Nov 2025
Dec 2025
Jan 2026

Sandbox - Operational

Notice history

Jan 2026

No notices reported this month

Dec 2025

Issues with Venmo redemptions
  • Resolved
    Resolved

    We've confirmed new payouts work correctly. We're marking this incident as resolved, but we're still working on refunding affected recipients. We will communicate that resolution directly to the affected recipients.

  • Monitoring
    Monitoring

    Venmo has fixed the issue and we have released all delayed payouts. We are still working on refunding the incorrectly charged fees.

  • Identified
    Identified

    We're aware that Venmo is incorrectly charging recipients fees. We are delaying Venmo redemptions while we work to fix this issue. We are also working on a resolution for recipients who received less than the correct amount. We'll update this as soon as we know more.

Nov 2025

Infrastructure upgrades
  • Completed
    November 22, 2025 at 10:30 AM
    Completed
    November 22, 2025 at 10:30 AM
    Maintenance has completed successfully
  • In progress
    November 22, 2025 at 10:00 AM
    In progress
    November 22, 2025 at 10:00 AM
    Maintenance is now in progress
  • Planned
    November 22, 2025 at 10:00 AM
    Planned
    November 22, 2025 at 10:00 AM

    We will upgrade a critical part of our infrastructure, and that will require up to 30 minutes of downtime.

Cloudflare global network issue affecting our services
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Due to a global Cloudflare outage, we are currently experiencing disruption in our services. We will share updates as soon as more information becomes available.

    Cloudflare is aware of the issue and is currently investigating on their end: https://www.cloudflarestatus.com/

Nov 2025 to Jan 2026

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