Nov 2021
No notices reported this month
Oct 2021
Incident has been resolved.
Engineers have deployed fixes and are seeing improvements; now just monitoring for things to get back to status quo.
We're investigating degraded app performance resulting in longer response times and some timeouts. Engineers have identified the root cause and are working to resolve.
Sep 2021
We noticed intermittent and degraded performance on our API and in our UI on Monday morning. This coincided with traffic picking up after the weekend, from 4am - 10am EST. We identified the issue (it was related to the scheduled maintenance performed on Sunday morning, and with traffic picking back up over the weekend). We deployed a fix and site performance returned to normal.
Everything back to normal.
Database upgrades are complete, just monitoring for any anomalies now.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We'll be undergoing scheduled maintenance for a database upgrade. During this time, API clients will receive "503 - Service Unavailable" responses. This should be complete within an hour.
Sep 2021 to Nov 2021
