Tremendous - Notice history

Reward redemptions experiencing degraded performance

API - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Reward redemptions - Degraded performance

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Marketing site - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Dashboard - Operational

100% - uptime
Feb 2025
Mar 2025
Apr 2025

Sandbox - Operational

Notice history

Apr 2025

Email delivery is delayed
Degraded performance leading to slow response times
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We've identified an issue causing high database load which is leading to slow response times across the board. We've identified a fix and are expecting performance to improve shortly.

Gift card delays for US gift cards (e.g. Target, Walmart)
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    The upstream vendor outage has ended, and we are monitoring things as they resolve to normal.

  • Identified
    UTC
    Identified

    Our primary provider for US-based gift cards is experiencing a production outage. We're monitoring the situation and hope to have reward redemptions reinstated shortly.

PayPal and Venmo redemption delays
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We are monitoring the situation.

Mar 2025

Prepaid physical card issuance disruption
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

Feb 2025

No notices reported this month

Feb 2025 to Apr 2025

Next