tremendous-status - Notice history

Reward redemptions experiencing degraded performance

API - Operational

100.0% uptime
Feb 2025
Mar 2025
Apr 2025

Reward redemptions - Degraded performance

99.96% uptime
Feb 2025
Mar 2025
Apr 2025

Marketing site - Operational

100.0% uptime
Feb 2025
Mar 2025
Apr 2025

Dashboard - Operational

100.0% uptime
Feb 2025
Mar 2025
Apr 2025

Sandbox - Operational

Website - Operational

100.0% uptime
Feb 2025
Mar 2025
Apr 2025

Notice history

View current status

Apr 2025

Email delivery is delayed
Resolved
Degraded performance leading to slow response times
ResolvedDegraded performance37 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We've identified an issue causing high database load which is leading to slow response times across the board. We've identified a fix and are expecting performance to improve shortly.

Gift card delays for US gift cards (e.g. Target, Walmart)
Resolved5 hours 13 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    The upstream vendor outage has ended, and we are monitoring things as they resolve to normal.

  • IdentifiedUTC

    Our primary provider for US-based gift cards is experiencing a production outage. We're monitoring the situation and hope to have reward redemptions reinstated shortly.

PayPal and Venmo redemption delays
ResolvedDegraded performance32 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We are monitoring the situation.

Mar 2025

Prepaid physical card issuance disruption
ResolvedDegraded performance1 hour 48 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    We are currently investigating this incident.

Feb 2025

No notices reported this month

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Feb 2025 to Apr 2025

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