Tremendous - Notice history

All systems operational

API - Operational

100% - uptime
Jul 2021
Aug 2021
Sep 2021

Reward redemptions - Operational

100% - uptime
Jul 2021
Aug 2021
Sep 2021

Marketing site - Operational

100% - uptime
Jul 2021
Aug 2021
Sep 2021

Dashboard - Operational

100% - uptime
Jul 2021
Aug 2021
Sep 2021

Notice history

Sep 2021

Intermittent / degraded performance
  • Resolved
    Resolved

    We noticed intermittent and degraded performance on our API and in our UI on Monday morning. This coincided with traffic picking up after the weekend, from 4am - 10am EST. We identified the issue (it was related to the scheduled maintenance performed on Sunday morning, and with traffic picking back up over the weekend). We deployed a fix and site performance returned to normal.

Scheduled database upgrades
  • Completed
    September 26, 2021 at 11:38 AM
    Completed
    September 26, 2021 at 11:38 AM

    Everything back to normal.

  • Update
    September 26, 2021 at 11:27 AM
    In progress
    September 26, 2021 at 11:27 AM

    Database upgrades are complete, just monitoring for any anomalies now.

  • In progress
    September 26, 2021 at 11:00 AM
    In progress
    September 26, 2021 at 11:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    September 22, 2021 at 1:05 PM
    Planned
    September 22, 2021 at 1:05 PM

    We'll be undergoing scheduled maintenance for a database upgrade. During this time, API clients will receive "503 - Service Unavailable" responses. This should be complete within an hour.

Aug 2021

No notices reported this month

Jul 2021

No notices reported this month

Jul 2021 to Sep 2021

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