Notice history

Resolved
June 20, 2025 at 3:13 PM
Resolved
June 20, 2025 at 3:13 PM
Our provider **Runa** has traced the problem to Cloudflare mistakenly flagging some redemption links. Most customers can redeem normally, but a subset may still encounter errors. For real-time visibility into which gift-card brands are currently redeemable and future updates, please check .
Identified
June 19, 2025 at 9:48 PM
Identified
June 19, 2025 at 9:48 PM
Impact: Some gift-card redemptions processed through our upstream provider Runa are currently failing.

Status: We’re working closely with Runa and monitoring their recovery efforts. We’ll post another update as soon as redemptions are fully restored.

No notices reported this month

Resolved
April 16, 2025 at 8:03 PM
Resolved
April 16, 2025 at 8:03 PM
This incident has been resolved.
Monitoring
April 16, 2025 at 7:26 PM
Monitoring
April 16, 2025 at 7:26 PM
We've identified an issue causing high database load which is leading to slow response times across the board. We've identified a fix and are expecting performance to improve shortly.

Resolved
April 14, 2025 at 2:34 AM
Resolved
April 14, 2025 at 2:34 AM
This incident has been resolved.
Monitoring
April 14, 2025 at 12:07 AM
Monitoring
April 14, 2025 at 12:07 AM
The upstream vendor outage has ended, and we are monitoring things as they resolve to normal.
Identified
April 13, 2025 at 9:20 PM
Identified
April 13, 2025 at 9:20 PM
Our primary provider for US-based gift cards is experiencing a production outage. We're monitoring the situation and hope to have reward redemptions reinstated shortly.

Resolved
April 08, 2025 at 9:52 PM
Resolved
April 08, 2025 at 9:52 PM
This incident has been resolved.
Monitoring
April 08, 2025 at 9:19 PM
Monitoring
April 08, 2025 at 9:19 PM
We are monitoring the situation.

Tremendous - Notice history