Tremendous - Notice history

All systems operational

API - Operational

100% - uptime
Dec 2025
Jan 2026
Feb 2026

Reward redemptions - Operational

100% - uptime
Dec 2025
Jan 2026
Feb 2026

Marketing site - Operational

100% - uptime
Dec 2025
Jan 2026
Feb 2026

Dashboard - Operational

100% - uptime
Dec 2025
Jan 2026
Feb 2026

Sandbox - Operational

Notice history

Feb 2026

No notices reported this month

Jan 2026

Issues with prepaid card display
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Prepaid card images aren't loading for a small subset of recipients.

Dec 2025

Issues with Venmo redemptions
  • Resolved
    Resolved

    We've confirmed new payouts work correctly. We're marking this incident as resolved, but we're still working on refunding affected recipients. We will communicate that resolution directly to the affected recipients.

  • Monitoring
    Monitoring

    Venmo has fixed the issue and we have released all delayed payouts. We are still working on refunding the incorrectly charged fees.

  • Identified
    Identified

    We're aware that Venmo is incorrectly charging recipients fees. We are delaying Venmo redemptions while we work to fix this issue. We are also working on a resolution for recipients who received less than the correct amount. We'll update this as soon as we know more.

Dec 2025 to Feb 2026

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