Tremendous - Notice history

All systems operational

API - Operational

100% - uptime
Aug 2024
Sep 2024
Oct 2024

Reward redemptions - Operational

100% - uptime
Aug 2024
Sep 2024
Oct 2024

Marketing site - Operational

100% - uptime
Aug 2024
Sep 2024
Oct 2024

Dashboard - Operational

100% - uptime
Aug 2024
Sep 2024
Oct 2024

Notice history

Oct 2024

No notices reported this month

Sep 2024

UI order placement failure
  • Resolved
    Update

    The incident has been resolved - if you are still experiencing issues, you may need to do a browser refresh (CMD + R or CTRL + R).

    Thank you for your patience.

  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We identified the problem and are deploying a fix. We expect things should be working again once the new code is in production, perhaps 15-20 minutes.

  • Investigating
    Investigating
    We're investigating order placement issues in the dashboard, where the final review screen shows "0" amounts for orders.

Aug 2024

Marketing pages are down
  • Resolved
    Resolved

    This incident has been resolved- Vercel has deployed a fix and is monitoring.

  • Monitoring
    Monitoring

    We had a brief API outage related to the same issue (from 3:39pm EST to 3:49pm EST), but it's been resolved..

  • Identified
    Update

    Apparently our status page also has a dependency on Vercel, so status.tremendous.com is also non-functional.

    In the meanwhile, we're redirecting all requests to www.tremendous.com to app.tremendous.com so users are able to log in.

  • Identified
    Identified

    Due to issues with Vercel (our upstream hosting provider), the marketing site on tremendous.com is down. The application - dashboard, reward redemptions, and all other product functionality - continues to be functional.

Aug 2024 to Oct 2024

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