Tremendous - Notice history

All systems operational

API - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Reward redemptions - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Marketing site - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Dashboard - Operational

100% - uptime
Sep 2025
Oct 2025
Nov 2025

Sandbox - Operational

Notice history

Nov 2025

Infrastructure upgrades
Scheduled for November 22, 2025 at 10:00 AM – 10:30 AM 30 minutes
  • Planned
    November 22, 2025 at 10:00 AM
    Planned
    November 22, 2025 at 10:00 AM

    We will upgrade a critical part of our infrastructure, and that will require up to 30 minutes of downtime.

Oct 2025

Delays with physical and digital prepaid cards
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    A small portion of physical and digital prepaid cards are experiencing delays, preventing order placement and some cards from being displayed. The problem has been identified and we are working with our vendor to resolve this issue.

Sep 2025

Sandbox environment offline
  • Resolved
    Resolved

    We've fixed the issue, and the environment is back up.

  • Identified
    Identified

    An issue occurred during an automatic upgrade of our infrastructure in Google Cloud that required our manual intervention to fix. The Sandbox environment was not accessible during this period.

Sep 2025 to Nov 2025

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