Tremendous - Notice history

All systems operational

API - Operational

99% - uptime
Jun 2022
Jul 2022
Aug 2022

Reward redemptions - Operational

100% - uptime
Jun 2022
Jul 2022
Aug 2022

Marketing site - Operational

100% - uptime
Jun 2022
Jul 2022
Aug 2022

Dashboard - Operational

100% - uptime
Jun 2022
Jul 2022
Aug 2022

Notice history

Aug 2022

Database maintenance
  • Completed
    August 26, 2022 at 11:52 PM
    Completed
    August 26, 2022 at 11:52 PM

    The scheduled maintenance has been completed.

  • Update
    August 26, 2022 at 11:50 PM
    In progress
    August 26, 2022 at 11:50 PM

    Verification is currently underway for the maintenance items.

  • In progress
    August 26, 2022 at 11:21 PM
    In progress
    August 26, 2022 at 11:21 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    August 26, 2022 at 11:20 PM
    Planned
    August 26, 2022 at 11:20 PM

    We are realizing a database maintenance.

Downtime with upstream DNS provider
  • Resolved
    Resolved

    This incident has been resolved.

  • Update
    Update

    All seems OK now, we're monitoring for any other issues.

  • Monitoring
    Monitoring

    DNS seems to be coming back now.

  • Update
    Update

    We're standing by, waiting for our hosting and DNS providers to fix their issues. Following along at status.heroku.com

  • Identified
    Identified

    The issue has been identified and a fix is being implemented.

  • Investigating
    Investigating

    Our hosting provider, Heroku, is experiencing DNS issues. These appear to be affecting Tremendous. https://status.heroku.com/

API Key Rotation
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Vast majority of active API clients have updated their tokens. Thank you all.

  • Investigating
    Investigating

    We're currently in the process of rotating customer API keys. If you are receiving 401 Unauthorized responses from the API, you can fix this by obtaining a new API key from the Tremendous Dashboard.

Jul 2022

No notices reported this month

Jun 2022

Cloudflare outage
  • Resolved
    Resolved

    We use Cloudflare, and unfortunately they had an outage. This affected some of our traffic. Details here: https://blog.cloudflare.com/cloudflare-outage-on-june-21-2022/

Jun 2022 to Aug 2022

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